Privacy policy

The Greenhouse Gang - Privacy Policy

 

Last updated: September 9, 2025

The Greenhouse Gang Plant Nursery LLC ("we", "us", "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from thegreenhousegang.com (the "Site").

By using and accessing the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect

 

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details including your name, address, phone number, and email address.

  • Account information including your username, password, and security questions.

  • Transaction information including the items you view, put in your cart, or purchase.

  • Communications with us including customer support inquiries.

  • Device and Usage information including your IP address and how you interact with our Site.

 

How We Use Your Personal Information

 

We may use your personal information for the following purposes:

  • To Provide and Improve Our Services: Fulfilling your orders, processing payments, arranging for shipping, maintaining your account, and creating a customized shopping experience.

  • Marketing and Advertising: Sending promotional communications by email (if you opt-in) and showing you online advertisements for products or services.

  • Security and Fraud Prevention: Authenticating your account, providing a secure payment experience, and investigating possible fraudulent or illegal activity.

  • Communicating with You: Providing you with customer support and maintaining our business relationship with you.

 

How We Disclose Personal Information

 

In certain circumstances, we may disclose your personal information to third parties. We've made this section as transparent as possible for you:

  • With Shopify: We use Shopify to power our online store. They handle much of the data processing on our behalf. You can read more about how Shopify uses your Personal Information in their own privacy policy.

  • With Vendors and Service Providers: We share information with third parties who perform services on our behalf. These include:

    • Payment Processors who handle your payment information to complete a transaction.

    • Shipping and Fulfillment Partners. To ship your order, we share your name and address with our shipping partners, such as Pirate Ship, and carriers like USPS.

  • With Business and Marketing Partners: As our business grows, we may use the following services. This policy will be updated as they are implemented.

    • Analytics Tools: We may use services like Google Analytics to help us understand how visitors use our Site.

    • Advertising Platforms: We may use tools like the Meta (Facebook and Instagram) Pixel to show you targeted advertisements based on your browsing activity.

    • Email Marketing Platforms: If you subscribe to our newsletter, we will share your email address with our email marketing provider to send you updates and offers.

  • Legal and Security: We may share your information in connection with a business transaction (like a merger), to comply with any applicable legal obligations (like a subpoena), to enforce our terms of service, and to protect the rights of our business and our customers.

 

Children's Data

 

The Site is not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

 

Security and Retention of Your Information

 

Please be aware that no security measures are perfect or impenetrable. How long we retain your personal information depends on different factors, such as whether we need the information to provide you with services, comply with legal obligations, or resolve disputes.

 

Your Rights and Choices

 

Depending on where you live, you may have rights in relation to your personal information, such as the right to access, delete, or correct your data. You may exercise any of these rights by contacting us. We will not discriminate against you for exercising any of these rights.

 

Contact

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at jason@thegreenhousegang.com or contact us by mail at:

The Greenhouse Gang Plant Nursery LLC 6238 Hampton Pointe Circle Lakeland, FL, 33813, US